Acceptable Use Policy
Last updated: April 7, 2026
1. Introduction
This Acceptable Use Policy ("AUP") governs your use of the Orbix Firm platform operated by Northmark Analytics Inc. (the "Platform"). This Policy supplements our Terms of Service and forms part of your agreement with us.
By using the Platform, you agree to comply with this Policy. Capitalized terms not defined here have the meanings set forth in our Terms of Service.
2. Permitted Use
The Platform is provided for the following purposes:
- Purchasing Challenges to access skill-based sports analytics Evaluations
- Placing Predictions on real sporting events within the rules of your active Evaluation
- Tracking your performance against defined Evaluation criteria
- Requesting Performance Payouts from qualified Funded Accounts
- Managing your Account settings and profile information
You may only use the Platform for its intended purpose as a performance evaluation service. Any use outside of this scope is prohibited.
3. Fair Play Policy
Orbix Firm is committed to maintaining a fair, transparent, and merit-based evaluation environment. All Users are evaluated under the same rules, and all results must reflect genuine individual analytical skill.
We employ automated and manual fraud detection systems that continuously monitor for suspicious activity, including but not limited to:
- Unusual prediction patterns or timing
- Statistical anomalies in performance
- Correlated activity across multiple Accounts
- Exploitation of data delays or platform errors
- Prediction patterns that indicate insider information or collusion
All evaluations are subject to review. We reserve the right to investigate any Account activity and to withhold or reverse payouts pending the outcome of an investigation.
4. Prohibited Activities
The following activities are strictly prohibited. This list is not exhaustive — any activity that undermines the integrity of the Platform or violates applicable law is prohibited.
4.1 — Account Integrity Violations
- Multi-accounting: Creating, operating, or controlling more than one Account, whether directly or through another person. This includes having another person create an Account on your behalf.
- Account sharing: Allowing any other person to access or use your Account, or accessing another User's Account.
- Account selling or transfer: Selling, trading, lending, or transferring your Account or any Evaluation or Funded Account to another person.
- False identity: Providing false, misleading, or fraudulent identity information during registration or KYC verification.
- Identity fraud: Using another person's identity, documents, or payment methods to create an Account or process transactions.
4.2 — Platform Manipulation
- Automated tools: Using bots, scripts, macros, browser extensions, or any automated software to interact with the Platform, place Predictions, or gather data.
- Bug exploitation: Knowingly exploiting any bug, glitch, error, or vulnerability in the Platform to gain an unfair advantage or manipulate Evaluation results.
- Data scraping: Systematically extracting, scraping, or harvesting data from the Platform by any automated means.
- Reverse engineering: Decompiling, disassembling, or reverse-engineering any part of the Platform's software or systems.
- Odds manipulation: Attempting to manipulate odds or exploit discrepancies between the Platform's displayed odds and those available on other platforms (arbitrage exploitation).
- Latency abuse: Exploiting delays in odds updates or data feeds to place Predictions on outcomes that are already known or substantially determined.
4.3 — Collusion & Coordinated Activity
- Collusion: Coordinating Predictions with other Users to manipulate Evaluation outcomes, hedge risk across Accounts, or otherwise gain an unfair advantage.
- Copy trading: Systematically replicating another User's Predictions, whether through direct communication, shared signals, or observation of shared information.
- Syndicate play: Operating as part of a group or syndicate that coordinates prediction activity across multiple Accounts.
4.4 — Financial Misconduct
- Chargeback fraud: Initiating a chargeback, payment dispute, or payment reversal after receiving the evaluation service, except where legally entitled to do so.
- Payment fraud: Using stolen, unauthorized, or fraudulent payment methods.
- Money laundering: Using the Platform for the purpose of laundering money or financing illegal activity.
- Payout manipulation: Attempting to manipulate payout amounts or circumvent payout verification requirements.
4.5 — Geographic & Legal Violations
- Circumventing geo-restrictions: Using a VPN, proxy, Tor, or any other method to disguise your location and access the Platform from a restricted jurisdiction (Canada, United States, or any sanctioned country).
- Violating local laws: Using the Platform in any manner that violates the laws of your jurisdiction.
4.6 — Conduct Violations
- Abusive behavior: Threatening, harassing, or using abusive language toward Orbix Firm staff, support personnel, or other Users.
- Spam: Sending unsolicited communications to other Users or to Orbix Firm outside of normal support channels.
- Misrepresentation: Falsely claiming affiliation with Orbix Firm, impersonating staff, or misrepresenting the nature of the Platform to third parties.
5. Multi-Account Policy
We take multi-accounting seriously as it undermines fair evaluation for all Users.
Detection methods include but are not limited to: IP address analysis, device fingerprinting, payment method correlation, behavioral pattern analysis, and KYC document verification.
Consequences of multi-accounting:
- All associated Accounts will be permanently terminated
- All active Evaluations across all Accounts will be immediately failed
- All pending payouts will be forfeited
- No refunds will be issued for any Challenge Fees paid on any associated Account
- Permanent ban from the Platform — the individual will not be permitted to create new Accounts
If you believe your Account has been incorrectly flagged, you may contact support@orbixfirm.com with an explanation. Resolution is at the Company's sole discretion.
6. Bot & Automation Policy
All Predictions must be placed manually by the Account holder through the Platform's user interface. Specifically:
- No automated prediction placement of any kind is permitted
- No browser automation tools (e.g. Selenium, Puppeteer, Playwright) may be used to interact with the Platform
- No API access is provided to Users for placing Predictions; any unauthorized API calls will result in immediate Account termination
- No browser extensions that modify Platform behavior or inject functionality are permitted
Accessibility tools (screen readers, keyboard navigation aids) are permitted and encouraged.
7. Bug & Vulnerability Reporting
If you discover a bug, glitch, or security vulnerability on the Platform, you are required to report it to us promptly and prohibited from exploiting it.
How to Report
- Email: support@orbixfirm.com
- Subject line: "Bug Report" or "Security Vulnerability"
- Include: a description of the issue, steps to reproduce, and any screenshots or evidence
Responsible Disclosure
- Do not exploit the vulnerability or share it with others before it is resolved
- Do not access other Users' data or Accounts during your investigation
- Do not perform any action that could degrade Platform service for other Users
- We will acknowledge your report within 48 hours and provide updates on resolution
We appreciate responsible disclosure and will not take adverse action against Users who report vulnerabilities in good faith and in accordance with this Policy.
8. Consequences of Violations
Violations of this Policy will result in action proportionate to the severity and nature of the violation. We reserve the right to take any of the following actions at our sole discretion:
| Severity | Examples | Possible Action |
|---|---|---|
| Minor | First-time conduct violation, accidental rule breach | Warning via email; Account flagged for monitoring |
| Moderate | Repeated minor violations, suspicious prediction patterns, minor ToS breaches | Temporary Account suspension (duration at Company discretion); active Evaluations may be paused or failed |
| Severe | Multi-accounting, bot usage, collusion, bug exploitation, VPN circumvention | Permanent Account termination; forfeiture of all pending payouts; no refund of Challenge Fees |
| Critical | Payment fraud, identity fraud, money laundering, chargeback fraud | Permanent ban; forfeiture of all funds; referral to law enforcement where appropriate |
We are not obligated to follow this escalation sequence. Severe or critical violations may result in immediate permanent termination without prior warning.
All enforcement decisions are made at the Company's sole discretion. Account termination for cause is not subject to a formal appeal process, though Users may contact support@orbixfirm.com to provide additional context.
9. Reporting Violations by Other Users
If you suspect another User is violating this Policy, you may report it to us:
- Email: support@orbixfirm.com
- Subject line: "User Violation Report"
- Include: the nature of the suspected violation and any evidence you have
All reports are reviewed confidentially. We will not disclose the identity of the reporter to the reported User. We are not obligated to disclose the outcome of any investigation.
Do not attempt to investigate or confront other Users directly. Do not access another User's Account or data under any circumstances.
10. Changes to This Policy
We may update this Acceptable Use Policy from time to time. Material changes will be communicated in accordance with the notice provisions in our Terms of Service.
Continued use of the Platform after changes take effect constitutes acceptance of the updated Policy.
11. Contact
If you have questions about this Policy, contact us at:
Northmark Analytics Inc. (operating as Orbix Firm)
Email: support@orbixfirm.com